The purchase price in the shop is the gross price, including VAT.
Example: the VAT percentage in the Netherlands is 21%. The VAT over a €100,00 purchase is €17,36 (purchase price / 121 *21).
To make use of our services, we calculate a service fee over the net purchase amount. The service fee will be calculated as explained in the article below:
Let's go back to the example: To calculate the fee, we first take the VAT amount of €17,36.
In case the registration has been done online, the service fee will be 30% of €17,36: €5,21. Your refund will then be €17,36 - €5,21 = €12,15.
Calculate your refund by using our VAT calculator.