vatfree.com - support center

What about military and/or Nato personnel?

Last Updated: Dec 13, 2016 03:34PM CET
If you are stationed at a Military Base within the EU, you might be eligible to shop tax-free (ask your supervisor if you are eligible and what the requirements are). We partner with vatfree.com to provide you this reimbursement service.
 
Register your details at www.vatfree.com and take these steps to reclaim your VAT:
  1. At moment of purchase, request for a ‘Customs Tax Invoice’;
  2. Have the office at your Military Base stamp the ‘Customs Tax Invoice’ for approval;
  3. Send your stamped ‘Customs Tax Invoice’ with your purchase receipt and a copy of your military ID-card to vatfree.com.
 
Vatfree.com will take care of the rest and contact you for reimbursement details.
 
You can send your documents to nato@vatfree.com
 
Please note:
  • Only goods with a minimum purchase amount of €45 including VAT per item are eligible for reimbursement. Not all goods are eligible; your Military Base can give you the precise details.
  • Only stores with a special permit can give out ‘Customs Tax Invoices’. Please inform yourself whether the store you would like to visit has such a permit.

Contact Us

  • Post a Public Question
  • Email Us
  • Call us @ +31 (0)88 828 37 33
support@vatfree.com
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