You are eligible if you meet the NEMS-requirements:
N - you are a non-EU resident and purchase goods in the EU for personal use.
E - you export the goods to your home country within three months after the time of purchase.
M - you spend a minimum amount per shop, per day. Check minimum purchase amount per EU-country
S - you have collected a Customs stamp either at EU-Customs or at Customs upon arrival in your home country, as proof that you have exported the goods.
Your purchase receipt must state the following information:
NAC* details of the shop (seller)
NCP** details of yourself (buyer)
Description of goods
Total amount VAT
*NAC = name, address and country of residence
**NCP = name, non-EU country of residence and passport number